IDIN Table Reservation System

IDIN is our latest software solution or table reservation management applicable to any types of restaurant operation and dining table allocation management. No matter buffet or semi buffet or à la carte serving style, IDIN allows the restaurants to manage the tables and serve customers properly and effectively!

How to maximize the number of guests and still maintain the balance between ambience and seating capacity? In stead of estimating by the number of guest, planning from the perspective of table arrangement helps make more specific decisions.

RWD front page with simple and easy-to-use UI eables food lovers to book their tables on the go in 3 minutes. With our solution, restaurant can take online orders 24/365 automatically without missing a single order.

Though guests’ most desirable dining time is sold out, the table availability calendar will automatically recommend other dates with empty tables. IDIN helps clients to seize any possible order.

We know most of restaurant have faced the situation that peak hour is always fully booked, while there are too many empty tables during the off-peak hours. Through IDIN, you can attract customers, who can not get a table during the peak hours, turn to the table reservation during the secondary peak hour by special offers and favorable discounts. IDIN allows you to turn the off-peak hours into profitable hours, rising the booking rates, profits and customer satisfaction at the same time.

The heap up of no-show has troubled the operators who worrying that restaurant might out of pocket at the end of a busy night.Launching special offer under the prepaid deposit terms, as the guests do not show up, then taking the prepaid deposits to cut the loss

Emergencies and unexpected questions occur all the time. IDIN's pre-selection service help you to effectively shorten the processing time. Whether the table selection, the charges for extra people, the fee for baby seat, seat preference, guests can easily add these requirements while making their online reservations.  Preparing in advance not only shorten the processing. time, but also manage the human resource more effectively!

Open the table to guests earlier is vital to sell out the unpopular dining time, since you get more chances for marketing a single subject in different ways. Early bird offer, special deal for co-brand credit card users, night owl special and more, Idin provides various marketing and selling methods allowing you make each special deal surprise your guests in the right way at the right time.

IDIN online booking system helps the restaurant better forecast the condition of sales and the expected revenue of each day in the future, so that the sales strategies and marketing projects can be adjusted if necessary in real time

Every guest has their own taste and dining habbits, IDIN helps you make precise target marketing strategies and serve guests by customized offers!

Adults, children, infants and young children are all charged by different billing standards. Let IDIN take over the complex expenses calculations, restaurant staff just need to focus on serving the guests.

IDIN makes it easy to set up a special offer for card friends!

By automatically uploading inventory from POS to IDIN, and  pushing the online reservation details to POS system, the two-way integration of IDIN and POS system helps significantly accelerate the data transformation.

What can be done in 3 minutes is more than a phone call. With IDIN, you can take more than 50 orders! As taking the orders, charging the deposit money and canceling the order can all be done by IDIN, there will be much time left for manager and staff to serve the customer and make rather important decisions.

IDIN simply records all customer needs with an order, from the communication before dining, the changes of time to the satisfaction survey. The complete communication record and order details are beneficial for restaurants not only to get the deeper insight of customers mindset, but also to gain the loyal customer.